The following booking conditions, together with the information set out on the relevant Tour page of the Luna Travel website will form the contract between you and us for your holiday with us.
In this contract a reference to “you” and “your” include the lead-named person on the confirmation invoice (who must be at least 18 years old at the time of booking) and all persons on whose behalf a booking is made.
We are Luna Travel of 10 Woodgarth, Leigh, Lancashire, WN7 4TF. Luna Travel is a trading name Simply Travel Ltd.
|“Meeting Point”||Means the place specified by us in the Tour Pack as the place we will meet and start your holiday.|
|“Start Date”||Means the date on which we meet to start your holiday.|
|“Tour”||Means a holiday organised by Luna Travel|
|“Tour Pack”||Means whatever documents we send to you in hard or soft copy to provide information about your Tour.|
|Up to 56 days:||Deposit|
|55- 41 days:||50% of tour cost|
|40 – 29 days:||60% of tour cost|
|28 – 8 days:||70% of tour cost|
|14 – 8 days:||80% of tour cost|
|7 – 3 days:||90% of tour cost|
|48 hours:||100% of tour cost|
You agree that all these provisions are reasonable.
Please note carefully:
Approximately four weeks before the Start Date, we shall send you a pack of information relating to your Tour. This information will include:
Our accommodation varies between destinations, we will always try to arrange accommodation as close as reasonably possible to the advertised. Full accommodation details can be found in the trip notes listed on our website. Please note:
Due to the nature of some trips we offer and the region’s we visit it’s important that you are aware of any instability and security situation in these regions.
We exclusively use the UK FCO office for advice, all decisions are based on this advice.
We want you to enjoy a perfect holiday with Luna Travel. We shall do our best to make your holiday special for you. Nonetheless, we must make clear the limitations in law. We are not liable to you for:
We shall try our utmost to provide a happy and fulfilling holiday, but if we fail in any way, do please raise any issue with your Tour leader immediately. If your complaint cannot be satisfied it is not dealt with to your satisfaction at the time of reporting it to the leader(s), then you should give us full details in writing, immediately on your return. We cannot respond to verbal complaints.
last updated on October 22, 2019
We are a family run company with a passion for travel & customer satisfaction. Luna Travel is a young company with fresh ideas and drive to make travel affordable to the many rather than the few.